Suitable For:

• ISO Implementation Teams
• Individuals seeking to gain knowledge about the main processes of Service Management Systems (SMS)
• Individuals interested to pursue a career in IT Service Support and Managemen

Examination Details

• Candidates will be assessed by the following method:
  • Online written examination
  • Multiple-choice type questions (This will be at the end of the course).
• Duration of the written exam is 120 minutes for all Champion Course exams.
• Minimum passing criteria is 70% in the online examination.

Certification

• Candidates who scores 70% and above in the written examination will be issued an accredited SandBP certificate.
• Unsuccessful candidates will be given the opportunity to retake the exam.